Public transport passenger guide

From planning a route to buying a ticket: practical steps for using public transport in Banja Luka with confidence.

Quick overview

Your journey in four steps

  1. Plan your journey

    Enter your origin, destination, and departure time.

  2. Review the suggested route

    Check the walk, lines, transfers, and arrival time.

  3. Open your stop

    Use the map to check its location and next estimated arrivals.

  4. Prepare your ticket

    Check the price and purchase method before departure.

Open the journey plannerFind a direct journey or one with transfers.
Bus
Source: Banja Luka City Administration

Before departure

Plan your journey

Before your journey

Plan your route and check the direction

Enter your origin, destination, and departure time in the planner. You can choose a stop or important place, use your location, or select a point on the map. The planner shows direct journeys and options with up to two transfers, including walking sections.

For the complete route, both directions, and all departures, open the individual line page. Before leaving, also check service updates because roadworks, events, or other changes may temporarily affect a route or timetable.

At the stop

Confirm the location and direction

Open a stop marker on the map to see the lines serving it. The same line may have two rows - one for each direction - so confirm the direction before choosing your bus.

From boarding to arrival

During your journey

When the bus arrives

Check the line number and direction

Check the line number on the vehicle first. If a direction or destination is displayed, confirm that it matches the direction in which you are travelling.

Do not rely only on the bus color or model. Vehicles shown in photographs may move between lines and operators.

Before boarding

Prepare the correct ticket

You can buy a single ticket from the driver or at an operator sales point. Day, monthly, and other tickets are available at sales points. The price depends on the ticket type, and you should keep your valid ticket until the end of the journey.

Additional support

Accessibility and help

Plan ahead

Accessibility and additional needs

Access rampMost vehicles on urban lines have an access ramp.
Travelling with a bicycle or scooterBicycles and scooters can be carried; board through the middle doors.
PetsCarried in a transport carrier.